01Data controller
The entity responsible for processing the personal data collected through this website is:
- Controller
- Guerola, S.A.
- NIF
- A-28903409
- Registered office
- P.º de la Castellana 150, 2.º Dcha · 28046 Madrid (Spain)
- Factory
- Av. de Francia 2 · Pol. Ind. IP7 Casa Vicari · 46890 Agullent (Valencia), Spain
- Phone
- +34 96 290 70 32
- Contact
- Contact form
02Data we collect
We only process the personal data you voluntarily provide through the website forms. We do not collect special categories of data. Specifically:
- Contact form: name and surname, company, email address, telephone (optional) and the content of the message or technical query you are sending us.
- Newsletter subscription: professional email address.
- Navigation data: technical information collected through cookies, as detailed in the Cookie policy.
The fields marked as mandatory in each form are essential to process your request; if you do not provide them, we will not be able to process it.
03Purpose and legal basis of the processing
We process your data for the following purposes and legal bases:
| Processing | Purpose | Legal basis (GDPR) |
|---|---|---|
| Contact enquiries | Handle and respond to requests for commercial or technical information sent through the form. | Consent of the data subject (Art. 6.1.a) and/or pre-contractual measures (Art. 6.1.b). |
| Newsletter | Sending communications about news, R&D&I, trade fairs and new developments of the company. | Consent of the data subject (art. 6.1.a). |
| Analytical cookies | Measure and analyse website usage in aggregate to improve its performance. | Consent of the data subject (art. 6.1.a). |
No automated decisions are made, nor are profiles created with legal effects on data subjects.
04Retention period
We retain your data for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the legally required periods to address any potential liabilities:
- Contact enquiries: they are kept for as long as the relationship or commercial interest lasts and, once it has ended, for the limitation periods of possible legal actions.
- Newsletter: until you withdraw your consent or request to unsubscribe, which you can do at any time.
- Cookies: according to the expiry periods indicated in the Cookie policy.
05Recipients and transfers
Your personal data will not be disclosed to third parties, except where legally required. For the provision of certain services (web hosting, email platform, analytics tools), your data may be accessed by providers acting as data processors, with whom Guerola Industries maintains the corresponding contracts in accordance with Article 28 of the GDPR.
No international data transfers outside the European Economic Area are planned. Should any provider require such transfers, they would be carried out with the appropriate safeguards required by data protection regulations.
06Your rights
As the data subject, you can exercise the following rights at any time:
To exercise these rights, you can contact Guerola Industries through the contact form, or in writing to the factory's postal address: Av. de Francia 2, Pol. Ind. IP7 Casa Vicari, 46890 Agullent (Valencia), indicating the right you wish to exercise and attaching a copy of a document that proves your identity.
If you believe that the processing of your data does not comply with the regulations, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).
07Data security
Guerola Industries has adopted the necessary technical and organisational measures to guarantee the security, integrity and confidentiality of personal data, preventing its alteration, loss, unauthorised processing or access, in accordance with the state of technology and the nature of the data processed.
08Changes to this policy
Guerola Industries may modify this Privacy Policy to adapt it to new legislation or changes in its data processing practices. Any modifications will be published on this same page, so we recommend that you review it periodically.